Nassau Financial Federal Credit Union, a $300+ million in assets financial institution located in beautiful Westbury, New York, is committed to providing the highest standard of quality service to our members. We recognize that in order to achieve this goal, we must hire and retain high caliber people. This means we seek motivated, dynamic and personable individuals with strong and proven sales and customer service abilities. Employees work in a team oriented environment, where they are encouraged to share their views and opinions and are empowered to accomplish their goals.
Nassau Financial is an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, age, sex, religion, disability or national origin.
The information below provides a brief summary of the positions currently open, and may not fully describe the position's duties, responsibilities and qualifications. For a more complete description, please request a copy of the job description from the Credit Union by fax, mail as indicated below, or via firstname.lastname@example.org.
If you are interested in applying for any of our available positions, please email your resume to our Human Resources Department at email@example.com, or fax to (516) 742-4450. If you prefer, mail your resume and salary requirements to: Human Resources Manager, Nassau Financial FCU, 865 Merrick Avenue, Suite 250 N, Westbury, NY 11590. EOE/M/F/H/V.
We offer a competitive benefit package for our full time employees including:
* Medical (includes family coverage)
|*Dental (includes family coverage)|
|* Prescription Plan||* 401K Matching Plan|
|* Incentive Plan||* Paid Time Off (PTO) Plan|
|* 13 Paid Holidays||* Tuition Reimbursement|
|* Life Insurance||* Long-term Disability Insurance|
|* Eye Care||* 35-Hour Work Week|
|* Employee Assistance Providers (EAP)|
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This position requires the ability to perform underwriting function on consumer and real estate loan products and render a credit decision. Provide efficient and concise explanation of credit union’s lending products and services to our member’s. Originate, underwrite, process and complete equity funding packages. Review home equity files for completeness including verification of proper documents to ensure compliance with regulatory guidelines and accuracy of HMDA reportable requirements. Provide feedback and follow-up on home equity loan proceed disbursements, including but not limited to loan proceed settlement and any applicable refunds, to ensure file is complete and within the department’s turn around time standards. Provide coaching, mentoring and assistance to the Customer Services Representatives in the Call Center.
Job requires a high school degree or equivalent with 3 years lending underwriting experience with a minimum one-year real estate underwriting experience. Supervisory experience in a call center is desirable.
Respond to members' inquiries, process and maintain various savings and loan products and services. Excellent customer service, sales, PC, communication and organizational skills are required. Minimum 1-1/2 years of successful sales and customer service related experience within a financial services organization.
Ability to process our member transactions efficiently and accurately. Must demonstrate professionalism and a positive attitude. High school diploma with knowledge of a computers and math abilities. Minimum 1 year of teller experience within a financial services organization.
Respond to members' inquiries, process and maintain various savings and loan products and services via the telephone. Excellent customer service, sales, PC, communication and organizational skills are required. Minimum 1-1/2 years of successful sales and call center customer service related experience within a financial services organization experience.